PROCESS 3.1.6 EMPLOYEE REPORTING AND FEEDBACK SYSTEM.

Performance Objective. The organization will establish and maintain a confidential employee  safety reporting and feedback system. Data obtained from this system will be monitored to identify emerging hazards and to assess performance of risk controls in the operational systems.
Design Expectations.
(1) The organization will establish and maintain a confidential employee safety reporting and
       feedback system as in Component 4.0b(1)(e).
(2) Employees will be encouraged to use the safety reporting and feedback system without fear of reprisal and to submit solutions/safety improvements where possible.
(3) Data from the safety reporting and feedback system will be monitored to identify   emerging hazards.
(4) Data collected in the safety reporting and feedback system will be included in analyses         described in Process 3.1.7.
Safety Data Collection and Processing System : CAR Section 1 Series C Para 10.1

 Employee Reporting System :The  SMS Framework specifies that the aviation service provider must provide for a means of employee communication that allows for timely submission of reports on safety deficiencies without fear of reprisal The main objective of an employee safety reporting and feedback system is to establish and maintain an environment in which employees can report hazards, issues and concerns, as well as occurrences, incidents, etc., and propose safety solutions and improvements. Employees must be encouraged by top management to use the employee reporting system without fear of reprisals. Data from the safety reporting and feedback system should be monitored to identify emerging hazards. Additionally, data collected in the safety reporting and feedback system should be included in all SMS analysis functions.

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